Returns & Exchanges

At James Martin Vanities, we stand behind the craftsmanship of our luxury bathroom furniture and offer a 30-day return policy for items in their original packaging. We strive to ensure your home renovation project is seamless by providing a straightforward process for returns and exchanges.

1

Initiate Your Request

Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.

2

Prepare the Vanity

Ensure the product is securely packed in its original crate or box with all hardware, backsplash components, and protective materials included.

3

Schedule Freight Pickup

Coordinate with our authorized carriers for a professional freight pickup, as large-scale furniture items require specialized handling to prevent transit damage.

4

Inspection and Refund

Once our warehouse team inspects the returned item for quality assurance, your refund will be processed to the original payment method, minus applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing